Home Care Case Coordinator (Russian)

At Home Solution seeks a full-time Case/Client coordinator to join our progressive team. The successful candidate possesses strong decision-making skills, excellent communication, and time management skills in this role. The coordinator must work directly with patients and caregivers to support the daily operation of the agency. Bilingual Russian/English is a must.

Responsibilities:

• Schedules/Assigns caregivers to patient cases
• Interact with families, clients, and caregivers regarding services
• Follow-up with clients and caregivers regarding coverage, call-offs, and cancellation of staff.
• Maintain open and current communication with the management team regarding changes in the status of clients and caregivers.
• Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs.
• Documents all notes and updates for patients and caregivers into HHA Exchange
• Participates in agency on-call when scheduled
• Ensures supervision and direction to HHA personnel
• Receives referrals and inquiries for services
• Reports all incidents to the immediate supervisor
• Ensure that services are provided as prescribed by the client’s Plan of Care.
• Prebilling and working on Call Dashboard on a daily basis
• Performs other duties as needed

Requirements:

• HHA Exchange knowledge preferred
• Prior experience is a plus, but willing to train the right candidate
• Coordinating/Case Management: 1 year (Preferred)
• Be an organized and detail-oriented person
• Excellent communication skills
• Must be able to read, write and understand English
• Ability to work independently and make decisions
• Ability to promote staff motivation
• Ability to multitask
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Must have excellent listening, written, and oral communication skills.
• Working under time pressures and managing multiple activities at one time is essential.
• COVID-19 vaccination required.

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Overtime
• Weekend availability

Application Question(s):

• Ability to commute to Rego Park, Queens, Mondays – Fridays?

Education:

• High school or equivalent (Required)

Experience:

• Case Coordinator: 1 year (Preferred)

Language:

• Russian (Preferred)

Work Location: In person

• Health insurance